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Therapeutic Communication: Optimizing Outcomes While Reducing Legal Risk (80 minutes)
Studies of physician-patient communication have identified 10 personality traits that naturally correlate with therapeutic communication; they have also shown that doctors who “come from the heart” rarely, if ever, get sued. Based on her bestselling books, Becoming Naturally Therapeutic, and Improving Your Bedside Manner, noted psychologist Jaquelyne Small, will guide you back to your healing roots by showing you how to use these natural human traits in simple, short therapeutic exchanges with patients.
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